Brilliant Printers boosts on-time delivery by over 30%

In the bustling world of high-mix print manufacturing, where thousands of jobs move across machines, departments and teams, keeping production aligned is no small feat. For Brilliant Printers Pvt. Ltd, one of Asia’s largest print production companies, this challenge was all too familiar.

Based in Bangalore, India, Brilliant Printers has built a global reputation over five decades by delivering high-quality print solutions across books, magazines, catalogues and packaging. Their commitment to excellence spans the entire printing process - from pre-press to finishing - supported by a robust infrastructure and an unrelenting drive for innovation.

But even the best can get stuck when complexity outweighs control.

The scheduling struggle: Too many jobs, too little visibility

Before introducing just plan it (jpi) from Boyum IT, scheduling at Brilliant Printers was both time- and resource-intensive. Two employees were solely responsible for managing the production schedule, while three others worked full-time collecting and analyzing job data.

Despite this effort, their on-time delivery rate remained below 50%.

The core issue? Their existing scheduling approach couldn’t keep up with the demands of a high-mixed product environment. Bottlenecks were hard to spot. Changes were hard to manage. And decision-making relied heavily on manual interpretation of spreadsheets - often after delays had already occurred.

The Brilliant team knew they needed a smarter, more dynamic way to handle job shop scheduling.

Finding the right fit: Why they chose just plan it

After evaluating several options, including high-mix scheduling tools, one solution stood out: just plan it from Boyum IT. What tipped the scales was not just the technology, but the responsive support and hands-on implementation approach.

According to Anston Rego, Technical Head at Brilliant Printers:

Extremely useful tool for complex scheduling.

From firefighting to flow: How just plan it changed the game

Once implemented, just plan it quickly reshaped how production was managed on the shop floor. Instead of organizing jobs by department, Brilliant began scheduling by production lines. This was a key shift that brought more accuracy and stability to the entire workflow.

The team could now see bottlenecks before they became issues. Rescheduling became the exception, not the rule. And thanks to centralized, real-time insights, fewer hours were spent putting out fires and leaving more time for optimizing processes and serving customers.

The results: A clear impact on performance and delivery

The transformation wasn’t just visible - it was measurable.

On-time delivery jumped from below 50% to over 75%, reaching a record high of 84% in January 2025 - the company’s best performance in four years.

Scheduling became faster and more accurate, thanks to automated, finite scheduling that eliminated the need for manual data crunching.

Production agility increased, with teams now able to respond to disruptions or changes with confidence and speed.

And perhaps most importantly, customer satisfaction improved, as clients received more reliable delivery dates and consistent quality.

Looking ahead: A vision of reliability

For Brilliant Printers, implementing just plan it wasn’t just about solving today’s scheduling headaches. It was about building a future-ready operation capable of sustaining high performance in a competitive global market.

Their goal? To consistently achieve over 90% on-time delivery, reinforce their reputation for quality, and deepen customer trust even further.

Want to improve your on-time delivery performance?

Talk to us and see how just plan it can optimize your job shop scheduling.