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With this blog we would like to inform you that jpi-Support is transitioning from the way previously operated by NETRONIC to the “Zendesk system”, which is in alignment with the Boyum IT main support system. Boyum support is provided by a separate team with worldwide locations in Americas, Europe and APJ.
This also includes a change to the chat box functionality previously offered within the jpi application. As of today, any support issues or new service requests must be submitted directly by you within the Zendesk system. Please follow the instructions outlined below so you can submit a ticket.
Please note: Tickets must be provided in english language.
If you are having issues connecting to the support system, then please write an email to helpdesk@boyum-it.com. The mail address is intended to provide help to get access to the support system but not to provide immediate support.
Best regards
Boyum IT Solutions
just plan it is a production scheduling software plus scheduling tools & best practices to help high-mix low-volume make-to-order manufacturers gain transparency and control over their shop operations. The software plus its methodology is used by thousands of people around the globe. They consistently achieve improved on-time deliveries, shorter lead times, and better utilization of their resources.
As just plan it is not just software, but a lot of processes and best practices, we recommend that you start with an exploratory meeting. If we agree that there is a fit between your requirements and our approach, we'll build a prototype for you.
Hence, it all starts with a meeting. Book that meeting now.
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